Privacy Policy —
How bdbajee Protects Your Data

bdbajee is an online gaming platform operating at bdbajee.biz, offering slots, fishing games, live casino, and other gaming products to players in Bangladesh. When this Privacy Policy refers to "bdbajee", "we", "us", or "our", it means the bdbajee platform and the team responsible for operating it.

bdbajee acts as the data controller for all personal data collected through the bdbajee website and mobile app. This means bdbajee determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

bdbajee collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of bdbajee, and data received from third-party service providers such as payment processors.

bdbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming request.

bdbajee uses the personal data we collect for the following purposes. We only use your data for purposes that are compatible with why it was originally collected.

• Account Management: To create, maintain, and secure your bdbajee account, including verifying your identity and age.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform Operation: To deliver the games and services available on bdbajee, personalise your experience, and remember your preferences.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of bdbajee support.
• Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the bdbajee platform.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Responsible Gaming: To monitor gaming patterns and identify players who may need responsible gaming support, and to enforce self-exclusion or deposit limits set by the player.
• Platform Improvement: To analyse usage patterns and improve the bdbajee platform, fix bugs, and develop new features.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from bdbajee.

bdbajee processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance: Processing that is necessary to provide the bdbajee service you have signed up for, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and age verification obligations.
• Legitimate Interests: Processing carried out for bdbajee's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

bdbajee does not sell your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity Verification Providers: Where bdbajee uses a third-party KYC service to verify your identity, your identity documents may be shared with that provider for verification purposes only.
• Game Providers: Game providers whose titles are available on bdbajee may receive anonymised gameplay data for the purpose of game performance monitoring and RTP auditing.
• Legal Authorities: bdbajee may disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of bdbajee's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

bdbajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit bdbajee.biz.

The types of cookies used by bdbajee include:

• Essential Cookies: Required for the bdbajee platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to improve your experience on bdbajee.
• Analytics Cookies: Help bdbajee understand how players use the platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the bdbajee platform and may prevent you from logging in or completing transactions.

bdbajee retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business needs. The general retention periods applied by bdbajee are as follows:

• Account and Registration Data: Retained for the duration of your account and for 5 years after account closure, in line with standard AML record-keeping requirements.
• Transaction Records: Retained for 5 years from the date of each transaction, as required for financial compliance purposes.
• Identity Verification Documents: Retained for 5 years after the verification was completed or after account closure, whichever is later.
• Support Communications: Retained for 2 years from the date of the last communication in a support thread.
• Usage and Analytics Data: Anonymised after 12 months and retained in aggregated form for platform improvement purposes.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, bdbajee securely deletes or anonymises the data.

As a bdbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bdbajee at [email protected] with the subject line "Data Rights Request".

• Right of Access: You can request a copy of the personal data bdbajee holds about you at any time.
• Right to Rectification: If any personal data bdbajee holds about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure: You can request that bdbajee delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to Restriction: You can ask bdbajee to restrict the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
• Right to Data Portability: You can request that bdbajee provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to Object: You can object to bdbajee processing your personal data for direct marketing purposes at any time, with immediate effect.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

bdbajee takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• Encryption: All data transmitted between your device and bdbajee is encrypted using TLS (Transport Layer Security). Sensitive data stored by bdbajee is encrypted at rest.
• Access Controls: Access to personal data within bdbajee is restricted to staff who need it to perform their job functions. All access is logged and audited.
• Two-Factor Authentication: bdbajee supports two-factor authentication for player accounts to provide an additional layer of security beyond the password.
• Regular Security Reviews: bdbajee conducts regular security assessments and penetration testing to identify and address vulnerabilities in the platform.
• Incident Response: In the event of a data breach that poses a risk to your rights, bdbajee will notify affected players and relevant authorities as required by applicable law.

While bdbajee takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials, and contact bdbajee support immediately if you suspect your account has been compromised.

bdbajee is strictly an adults-only platform. The minimum age to register and use bdbajee is 18 years. bdbajee does not knowingly collect personal data from anyone under the age of 18.

If bdbajee becomes aware that personal data has been collected from a person under 18, the account will be closed immediately, all data will be deleted, and any funds deposited will be returned to the payment source after verification.

bdbajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For material changes — those that significantly affect how we use your personal data or your rights — bdbajee will notify registered players via email or an in-platform notification at least 14 days before the change takes effect. This gives you time to review the updated policy and, if you do not agree, to close your account before the changes apply.

Your continued use of bdbajee after a Privacy Policy update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdbajee handles your personal data, please get in touch with the bdbajee privacy team. We are here to help and will treat all privacy enquiries with care and confidentiality.

• Email: [email protected]
• Subject Line: Use "Privacy Policy Query" or "Data Rights Request" for faster routing
• Response Time: Within 5 business days for general queries; within 30 days for formal data rights requests
• Support Hours: 24/7, including public holidays

For questions about responsible gaming tools, self-exclusion, or deposit limits, please visit the Responsible Gaming page or contact support directly. For a full overview of your rights and obligations as a bdbajee player, see our Terms and Conditions.